Managed Services
With onsite, nearshore, and offshore support models, we deliver managed services across applications and infrastructure support. Our proprietary framework covers Financial Institutions (FIs) from all ends, across stages and instances. As an extended support to your bank’s team, we ensure round-the-clock support and troubleshooting such that FIs can deliver and perform without obstacles.
Our experience of working on Oracle Banking suite of products (FLEXCUBE, OBDX, OFSAA & OIPA) makes us adept in understanding and foreseeing some of the typical challenges FIs face. Proprietary scripts, accelerators, methodologies and SME support ensure you steer away from typical downtime, performance, and other application and infrastructure related issues. Not just this, partnering with us ensures significant cost savings to all FIs.
24/7 Multi-Country Support
Technical, Functional and Infra Support
Operational / Business Hours and EOD / M / Y Support
Monitoring Health Status of Critical Applications
Support and Deployment of Core Banking / Database Patch-Sets
Periodic Review of Core Banking Parameterization
Support For Periodic Archival / Purging For Better Application Performance
Consulting Services
Valued Added Services
User Enrichment and Enablement across FIs
Stabilization and optimization of IT Operations
Operational Efficiencies Through Time Tested Methodologies
Supporting Banks And FIs Post Varied Implementations
Why should you opt for Profinch Managed Services Offerings?
- Ensure business continuity with L1, L2, and L3 support
- Ensure consistent performance, speed, and efficiency
- Have better control over security
- Critical issues addressed by expert SMEs
- Significant cost savings