Branch analytics plays a crucial role in branch automation by providing valuable insights and data-driven decision-making capabilities.
Branch analytics empowers organizations to make
data-driven decisions
improve operational efficiency
enhance customer experience
drive business growth
Atumverse’ s Branch Analytics Platform
- Assess the performance of individual branches or the overall network.
- Analytics provides deep insights into customer behavior within branches.
- Identify bottlenecks, process inefficiencies, and areas for improvement within branch operations.
- Identify customer demands, preferences, and trends in different branch locations.
- Identify potential risks and detecting fraudulent activities.
- Organizations can forecast future trends, demand patterns, and branch performance.
Features
- Aids in improving customer experience
- Complete analytics of footfalls, branch engagement
- Predefined dashboards for different user groups
- Funnel analysis for customer cohorts
- Product personalization for customer segments
- Deep dive into branch performance across geo and across products
