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Teller Operations

Empowering Teller Excellence: Transforming Banking Transactions.

The banking world is bustling – with changes and challenges, ensuring banks are relentlessly innovating and pursuing higher, better efficiencies. An overarching focus on efficiency is a critical business imperative to take on growing competition, meet stiff margins and cater to everchanging consumer preferences.

Since bank branches are the only physical point of contact for banks with their customers, it is important to institute processes and create experiences that have a lasting impact. Robust front-line operations with back-end processes and seamless integration between them ensure speed, accuracy and meeting the expectations of customers.

Bank tellers are the direct line between banking services and customers. Their work entails drawing from personal judgement and skills while processing customer onboarding and servicing requests. Supporting tellers with a simple easy-to-use solution can help them be more efficient, drive superior customer experiences and bring business value to the organization through cross selling / upselling initiatives.

Atumverse’ s Teller Operations Platform

  • A robust and fully automated platform that helps manage teller operations efficiently and securely.
  • Easy configuration and adaptability
  • Reduced customer servicing time
  • Ability to upsell and cross sell

Features

  • Configure Flexible Transaction Limits
  • Multiple Transactions For A Single Customer
  • Multi-currency Transactions From A Single Screen
  • Transactions Data Available On The Same Screen
  • Robust Till And Vault Framework
  • Authorization By Digital Signatures Or Biometrics

Connect with us to understand how we can add value to your business.

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