Leading Ethiopian bank partners with Profinch for an implementation + upgrade project.
Core Banking
The client is a pioneer of multi-channel banking in Ethiopia offering a wide range of banking services through the varied channels. The bank extensively employs technology to offer the best-in-class banking conveniences to a broad array of customers.
Challenge Ahead
The client was looking at strengthening its technology base by implementing Flexcube as Core Banking system. It was intent on partnering with a company that came with extensive experience and expertise in implementation and tech upgradation. The bank decided to go-ahead with Profinch after being convinced of the delivery and team capabilities.
Project Scope
The scope of the project was finalized as per below
- Implementation of Flexcube 12.4 across Core, CASA, TD, SI, FT, Trade Finance, FX and Consumer Lending
- Tech Upgradation from 11.1 to 12.4
Highlights
The project was successfully completed in the agreed timelines and a seamless handover achieved such that the client team was promptly hands-on with using the modules.
- Loan Harmonization achieved – has helped the bank achieve its objectives.
- Integration with 3rd party applications – ATM, Switch and CTS achieved – helped the bank bring in more efficiencies and extend value to its customers.
- GL, loan and customer type clean-up accomplished in Flexcube 11.1 before migration – helped the bank eliminate errors, duplications and inconsistencies.
Conclusion
Working with a client passionate about fintech and its manifold possibilities was a great learning experience for Profinch team. FLEXCUBE implementation has helped the client singularly enhance efficiencies, streamline processes and deliver superior customer experiences. A robust CBS has also imparted future-readiness as the client’s system is now equipped to integrate with new add-on technologies.
